In this section admin can understand user sentiments and improve platform functionality based on feedback.


The Feedback section in the admin panel serves as a valuable resource for understanding user sentiments and improving the platform's functionality based on user experiences.

Searching and Filtering

  • Search by user name: Easily locate feedback by searching for a specific user's name.

  • Filters: Use filters to view comments from specific user groups, such as referring providers, consulting providers, or patients.

Understanding Feedback

Admins can review feedback to gain insights into user preferences and concerns:

  • Identify areas of satisfaction: Understand what users like about the platform.

  • Address concerns: Take note of any dislikes or issues raised by users to address them effectively.

  • Continuous improvement: Use feedback to enhance platform features and usability, ensuring a positive user experience.

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