Available Features During the Video Call

Overview of key video call features, including notes, prescriptions, participant invites, and post-call actions

Key Features During Your Video Call

1. Camera and Mic Control Easily turn your camera and mic on or off to suit your preferences during the call.

2. Screen Sharing Share your screen, window, or tab to collaborate seamlessly with the patient or provider.

3. Change Layout Use the layout icon to customize the screen’s appearance, ensuring maximum comfort and focus during the call.

4. Appointment Details Tap the "View Appointment Information" button to access detailed information about the patient.

   

   Appointment Information
5. Chat: Chat remains available throughout the appointment, allowing real-time communication.

   

   Chat During call
6. Notes Section The Notes Section has four parts:

   1. Diagnosis: Searchable and selectable from a dropdown menu.

   2. Patient Note: Contains fields such as Medical History, Tell Your Story, and Allergies. These fields are customizable from the admin section.

   3. Doctor Note: Includes consultation notes from the provider. You can add more fields, which are also customizable.

   4. Appointment Notes: Use this section to add notes for the patient related to their appointment. Select the template for easier use. These notes will also appear in the patient’s appointment summary PDF.

      

      Notes
7. Prescription Prescribe for the patient in the following format:

   1. Medicine Name: Search and select the medicine name

   2. Frequency (e.g., 1-0-1)

   3. Timing (e.g., after a meal, before meal)

   4. Duration (e.g., 1 day, 1 month, 1 year)

   5. Add any additional information as needed.

      

      Prescription
8. Test

   1. Lab Note Search and select lab tests, and they will be added to the list in the queue for processing.

   2. Radiology Note Similar to the radiology test, radiology tests can be searched and added to the queue for further action.

   

   Add the Test
9. Invite Other Participants:

   1. During the video call, look for the "Invite Participant" button or icon in the call interface.

   2. Add Participant Details:

      1. Enter the email address of the person you want to invite.

      2. Send the Invitation: Click Update to share the invite link with the selected participant.

      3. Participant Joins: The invited user will receive the link and can join the call by clicking it.

   

   Invite Users

Post-Call Actions

After ending the call, you'll be directed to the Summary Page, where you can modify, edit, or delete any information entered during the call. You will also be prompted to mandate the provider's signature for confirmation.

Additionally, you can:

• Attach any necessary documents.

• Send a follow-up link to the patient with further instructions or information.

• Set reminders for patients to follow up on specific tasks or appointments.

For more information about the Completed Tab, simply click on the next page.