> For the complete documentation index, see [llms.txt](https://docs.omnivatelehealth.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnivatelehealth.com/consulting-provider/appointment/pending-appointments.md).

# Pending Appointments

View and manage pending appointments, confirm or approve them, and associate with the relevant case number.

## Overview

<figure><img src="https://105206586-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbmSVGziFCVxttjnOvMC%2Fuploads%2FOLlwVyCd5ZsHD1dvG5oz%2FScreenshot%20(5).png?alt=media&amp;token=5352ef1e-1588-4bff-877c-c3219ba97cde" alt=""><figcaption><p>Pending tab</p></figcaption></figure>

* In the Pending Appointments tab, you will see a list of appointments awaiting confirmation.
* Patient information, including name and contact details, will be visible, along with specific appointment details such as date and time.
* Under the **Pending Tab** of appointments, the provider can:
  * See a **dropdown** of the list of patients with cases tied to the same clinic and provider.
  * Change the case number before approving an appointment. Once a case number is selected and the appointment is approved, it is moved under that case.
* To approve an appointment, click on the "Approve" button next to the appointment details.
  * If approved, the appointment will move to the Upcoming section, and the patient will be notified of the confirmation.

<figure><img src="https://105206586-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbmSVGziFCVxttjnOvMC%2Fuploads%2FX1fRFhIHDMl4TemeWYk7%2Fimage.png?alt=media&amp;token=82b13948-05d3-4407-afdb-dc2a1862c7f9" alt=""><figcaption><p>Approve appointment</p></figcaption></figure>

* To decline an appointment, click on the "Decline" button next to the appointment details.

  * If declined, the appointment will move to the Cancelled section, and the patient will be notified of the cancellation.

  <figure><img src="https://105206586-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQbmSVGziFCVxttjnOvMC%2Fuploads%2FaoWqQF5yM4LL7RlmKu2V%2FScreenshot%20(6).png?alt=media&amp;token=45bd64fe-6d9e-4293-a6a8-576ac16113b7" alt=""><figcaption><p>Decline appointment</p></figcaption></figure>


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